Founded in 1997 as Plusnet Technologies Ltd, Plusnet is an Internet Service Provider (ISP) in the UK. Headquartered in Sheffield, England, Plusnet was floated on the Alternative Investment Market in 2004. Although, Plusnet was acquired by British Telecom (BT) in January 2007, it still continues to operate as a separate business. One of the most popular and well-known ISPs in the UK, as of December 2012, it had more than half a million customers across the UK.
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An award-winning ISP, Plusnet’s achievement started in 2004 with the Best Consumer ISP & Customer Service Award by Future UK Internet Awards. Their most recent award was given by the Simplifydigital Customer Choice Awards. They were given the Best Value Broadband Provider in 2013.
In addition to providing broadband across the UK, Plusnet also offers up to 76MB fibre optic broadband and phone services to their customers. They also have a friendly customer support team that you can get in touch with 24/7. If you were to face any issues in the future, all you need to do is email or call them. You can also post your queries to them.
Plusnet offers Broadband and Phone and Broadband Only packages to their customers. So, if you’re only looking to get a broadband connection without a phoneline, Plusnet will be able to offer you that option. Broadband and Phone offers four packages-Unlimited Broadband and Calls, Essentials Broadband and Calls, Unlimited Fibre Broadband and Calls and Essentials Fibre Broadband and Calls. If you’ve a large family or are a heavy user of the Internet or simply work from home, then the Unlimited packages would be ideal for you. The Essentials packages are great for those who don’t require Internet as often. They are one the cheapest packages available. Their broadband and phone packages start from £2.75 per month for a minimum of 12 months. Of course, you’ll need to pay additional £14.50 for the phone line rental.
Plusnet offers four Broadband Only packages too. They are the same as the broadband and phone packages; however, they start from £8.49 per month.
If you’re not sure of what package will suit you, you can go through their website. They have a good collection of FAQs on their website that will possibly answer all your questions. In case you’re not able to find what you’re looking for, you can always get in touch with the customer support team.
If you’d like to know about their call tariffs and features, they have a separate section on Tariffs that lists the international call charges as well. So, you’ll know exactly what you’re paying for. Plusnet Broadband services are fast, cheap and reliable. If you’re using another ISP, you may want to consider switching to Plusnet. However, you need to keep in mind that if you switch mid-way through your contract of the previous ISP, you may end up paying more. So, switching ISPs is something that should be done with caution. Find out when your contract is ending and switch after or a few days before so you don’t end up spending more.