A British general merchandise retailer and a multinational grocery firm, Tesco PLC was founded in 1919 by Jack Cohen. Listed on the London Stock Exchange, Tesco is also a part of the FTSE 100 Index. With a market capitalisation of approximately £24.4 billion in January 2012, Tesco has branched out in to different areas of retailing like books, electronics, petrol, financial services, DVD rentals, clothing, furniture, music downloads and telecoms and internet services.
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The broadband services offered by Tesco are available for their residential customers in many countries and are also sold in their stores as well as on their Tesco Broadband website. Instead of building or purchasing a telecoms network for providing broadband, Tesco has tied up with existing telecoms operator. When they first launched in August 2004, Tesco offered their broadband services through British Telecom (BT) phone lines in partnership with NTL Telewest. In November 2009, they partnered with Cable & Wireless.
Tesco Broadband is extremely fast and reliable. Due to the ‘Tesco’ brand name attached with its broadband services, they were an instant hit with the people. Tesco has a lot of promotions offers for their customers. By visiting their website, you’ll know instantly what’s available. If you’re looking for something specific, then you talk to their customer support that is available through live chat. You can also call them, email them or send a snail mail. They are available from 9:00 am to 9:00 pm from Monday to Saturday and 9:00am to 6:00 pm on Sundays. They work 365 days a year, so getting in touch with them is a breeze.
Currently, Tesco Broadband has two packages. The first one is the Evening and Weekend Calls Package. This package lets you enjoy unlimited broadband services in the evening and during the weekends. This also includes calls.
Additionally, you can choose a 12-month or a 30-day rolling contract with them. While the 12-month contract has no set up fees, you’ll be charged £40 set-up fee for the 30-day rolling contract. You’ll also be given a wireless router for free. However, there’s a one-time delivery charge of £5. Along with this package, you’ll have access to unlimited downloads, clubcard points on every bill and their friendly customer support. They also offer free call features like withhold number, directory enquiries, last caller ID, voicemail and the ability to call other Tesco homephone customers for free.
Their second package is the Anytime Calls Package. This includes unlimited access to broadband, however for the anytime calls, you’ll need to pay £4.50 per month. The other features remain the same as the Evening and Weekend Calls package.
To avail their Tesco Broadband services, you’ll need to have a Tesco homephone line. Their monthly rental is a minimum of £14.90 per month. These offers are eligible to their customers within their network. In case, you’re outside their network, you can avail these packages with an equivalent discount of £6 per month. In case, you’re not too sure about what will suit you the best, you can always get in touch with their customer support team. They will be able to advice you on a package that best suits your needs.
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